1 October 2009 - Behn Meyer International (S) Pte Ltd (BMIS) Operations Manager (PB Division), Ms Tng Kwee Tin represented the company at the fourth UPM Asia Pacific Paper Industry Customer Seminar held in Changshu, China during October 2009.
About 20 UPM customers from Singapore, Thailand, Korea and Hong Kong participated in the three-day event which focused on UPM paper-making techniques, environmental protection and customer service. Topics such as market trends, paper performance and case studies were also discussed.
Launched in 2006, the annual seminar is viewed as an important platform for UPM Changshu mill to communicate with Asia Pacific agents. This year’s seminar saw the introduction of the “printing simulator” – a new value-added UPM service which provides an economical and effective training tool to improve customers’ ability in analyzing and solving problems by simulating the printing environment.
The biggest producer of uncoated fine papers in China, UPM Changshu mill – which has achieved ISO 14001 environmental management standard – is located by the Yangtze River, about 100 km from Shanghai. The 200 hectare mill site includes a harbor, power plant and effluent treatment plant.
To meet market demand, the mill has also in recent years increased its production of coated, high quality graphic paper (or “coated fine paper”) mainly used for magazines, books and advertising materials. Two thirds of the mill’s current production is sold through UPM’s sales network to the Chinese market while the rest is exported to the Asia Pacific region.
In Ms Tng’s view, there were definite benefits attained from the course. In addition to gaining more knowledge, she said the training had better equipped her to fulfill customers’ specifications in the course of her work.
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